Navigating AWS with NorthBay: Scoutek's Managed Services Story

Meet Our Customer

Scoutek provides the power of total trail camera and photo management using the most advanced technology available and is designed to work for all Scoutek Certified cameras, and any wireless cameras that can transmit photos to a specified email address.

Scoutek trail cameras are designed for outdoor use, typically in wildlife monitoring, hunting, or environmental research. These cameras are often rugged and weather-resistant, with features such as motion detection and infrared night vision to capture images and videos of wildlife or other outdoor activities without human intervention. Scoutek trail cameras are useful for tracking animal behavior, monitoring remote areas, or capturing images in challenging environments. They are equipped with features like long battery life, high-resolution imaging, and storage capabilities to function effectively in various outdoor conditions. These cameras can be used for recreational or professional purposes, providing a reliable way to capture outdoor activities or wildlife over an extended period.

The Challenge

Scoutek, a prominent name in trail cameras and outdoor surveillance, faced challenges in managing their intricate AWS infrastructure. Ensuring robust security, seamless functionality, top-notch performance, and cost-efficiency proved to be a continuous struggle. Furthermore, adapting to the changing demands of a wide range of customers and enterprise clients became increasingly challenging. These issues risked system reliability, potentially affecting sales and customer confidence.

To tackle these hurdles, Scoutek formed a strategic alliance with NorthBay Solutions, a Premier Tier AWS consulting partner and Managed Services Provider. NorthBay's comprehensive knowledge in creating, deploying, operating, and managing advanced cloud infrastructures made them an excellent choice to meet Scoutek's needs and deliver customized Managed Services solutions.

Download this case study in PDF format

The Implication

The partnership began with a Discovery Phase, where NorthBay thoroughly examined Scoutek's operations, focusing on the tools and technologies used to host and maintain their business and data analytics applications. These insights were crucial in designing tailored support models and assembling a support team with the right skills and expertise for Scoutek. During this phase, the MSP team also closely analyzed AWS infrastructure costs to recommend potential cost optimization strategies.

Following this, a structured transition and enablement process was established for a set timeframe. This process aimed to manage the shift from Scoutek's current operations to a more efficient future state with minimal disruption. The transition phase ensured a smooth shift, with newly implemented services aligned to Scoutek's business goals and agreed-upon standards.

Solution

NorthBay Solutions, a Premier Tier AWS Partner known for consulting and Managed Services, became Scoutek's strategic partner. With NorthBay's extensive AWS expertise, Scoutek gained a secure and efficient cloud environment.

Peace of Mind with Managed Support: NorthBay's dedicated team offers continuous support and proactive monitoring to ensure Scoutek's cloud infrastructure runs smoothly. This minimizes downtime and ensures optimal performance for critical applications.

Enhanced Security and Compliance: NorthBay places a strong emphasis on security, deploying robust measures to protect Scoutek's data and applications. This safeguards compliance with industry standards and builds trust with customers.

Cost Optimization and Efficiency: NorthBay's proficiency in cloud services helps Scoutek reduce unnecessary expenses while maximizing return on investment (ROI). This allows Scoutek to allocate resources more effectively for strategic projects.

Data-Driven Insights for Continuous Improvement: NorthBay uses its comprehensive knowledge of Scoutek's cloud setup to offer valuable insights and recommendations for ongoing improvement. This ensures Scoutek's cloud environment maintains high performance and value over time.

AWS Services

    Benefits

    Scoutek partnered with NorthBay's Managed Services team to unlock the full potential of their cloud infrastructure. This strategic collaboration relieved Scoutek's internal IT team from the stress of daily management, allowing them to concentrate on what truly matters:

    Enhanced Performance & Uptime: NorthBay's expertise ensured Scoutek’s cloud infrastructure runs smoothly, delivering superior performance and maximized uptime. This translates to a more reliable and responsive experience for their customers.

    Empowered Innovation: With NorthBay managing their infrastructure, Scoutek’s internal team gained valuable time and resources. This newfound freedom allows them to shift their focus to core business priorities, developing innovative applications and exploring new ways to serve their customers.

    Resilient Infrastructure: NorthBay has established comprehensive backup services across all levels to guarantee business continuity in the event of a disaster. This strategic approach has enabled Scoutek to maintain optimal service delivery to its customers without interruption.

    About NorthBay

    NorthBay Solutions is a leading provider of cutting-edge technology solutions, specializing in Generative AI, Cloud Migration, ML/AI, Data Lakes and Analytics, and Managed Services. As an AWS Premier Partner, we leverage the power of the cloud to deliver innovative and scalable solutions to clients across various industries, including Healthcare, Fintech, Logistics, Manufacturing, Retail, and Education.

    Our commitment to AWS extends to our partnerships with industry-leading companies like CloudRail-IIOT, AI21 Labs, and Snowflake. These collaborations enable us to offer comprehensive and tailored solutions that seamlessly integrate with AWS services, providing our clients with the best possible value and flexibility.

    With a global footprint spanning the NAMER (US & Canada), MEA (Kuwait, Qatar, UAE, KSA & Africa), Turkey, APAC (including Indonesia, Singapore, and Hong Kong), NorthBay Solutions is committed to providing exceptional service and support to businesses worldwide.

    We hold the following competencies, specializations and programs of AWS:

    • Generative AI and Machine Learning
    • Data & Analytics
    • DevOps
    • Mobile
    • Education
    • Migration Competency
    • MSP Partner
    • Public Sector Partner
    • Database Ready
    • Database Freedom
    • Solution Provider Partner
    • Well Architected