In today’s fast-paced business environment, small and medium-sized companies often find themselves juggling between maintaining efficient cloud infrastructure management and focusing on strategic growth. What if you could save over 60% with IT outsourcing and redirect those savings towards innovation and market expansion? With a Managed Service Provider, that’s exactly what you can achieve. Discover how leveraging a managed services provider can transform your IT strategy and propel your business forward.
There are a number of use-cases that highlight the importance of your decision in bringing in a Managed Services Provider (MSP) versus hiring your own staff to run your cloud operations business.
- Reliability: Mission critical applications can never be offline for maintenance or have intermittent degradation in performance. Achieving a high level of reliability is a full-time role, often called “Site Reliability Engineers” and this role requires 24/7/365 coverage.
- Security: Protecting your intellectual property, customer’s sensitive information, or even understanding when a bad actor is attempting to interrupt your business is a never-ending effort. Continuous monitoring, quick incident management and issue remediation is often overlooked in growing companies.
- Innovation: Great companies are forged when their product meets the needs of their customers and is rapidly able to iterate and improve. Your development teams must remain focused on driving your business forward by building, testing and deploying those key differentiators – not provisioning cloud resources or fiddling with hardware.
- Compliance: GDPR, HIPAA, SOC II, PCI-DSS – Maintaining compliance in regulated industries and establishing yourself as a trusted competitor in any space requires constant monitoring, scanning, risk management, remediation and reporting – all of which are necessary in building your business.
By partnering with an AWS Accredited Managed Services Partner like NorthBay, we will be your full time cloud guardian to support your cloud operations and keep you moving your business forward.
- Technical Account Manager (TAM): A Dedicated person is assigned to understand your business and drive the cloud operations team to the issues that matter most.
- Full Time Support: The cloud operations team is monitoring and available for provisioning 24 hours a day, 7 days a week, 365 days a year. We’re always ready.
- Response Time SLA: Our 15-minutes or less response time ensures swift issue resolution, minimizing downtime and enhancing overall service reliability.
- Cost Optimizations: The cloud operations team is continuously optimizing your AWS resource consumption to optimize for cost and efficiency, with a monthly report on progress.
Use Cases
Success Stories
Scoutek, a leader in trail camera technology, partnered with NorthBay Solutions to overcome challenges in managing their AWS infrastructure, ensuring robust security, seamless functionality, and cost-efficiency. NorthBay, leveraging their expertise as a Premier Tier AWS consulting and Managed Services Provider, conducted a comprehensive Discovery Phase to understand Scoutek’s operations and recommend tailored support models and cost optimization strategies. This strategic partnership resulted in a secure, efficient cloud environment with continuous support, enhanced security and compliance, cost optimization, and data-driven insights for continuous improvement. The collaboration ensured Scoutek’s cloud infrastructure operated at peak performance, bolstering customer trust and maximizing ROI.
HappyNest, an eco-friendly laundry service in the U.S., faced challenges in managing its AWS infrastructure, essential for its service platforms and operational efficiency. To address these, HappyNest partnered with NorthBay Solutions, a Premier Tier AWS consulting and Managed Services Provider. NorthBay’s comprehensive Discovery Phase provided insights into HappyNest’s operations, leading to tailored support models and a skilled support team. The transition process ensured minimal disruption, aligning new services with HappyNest’s business goals. This partnership enhanced AWS management ensured security and compliance, and optimized performance, securing HappyNest’s application reliability and customer trust.
Aesthetics Global Evolution (AGE), a comprehensive application for the global aesthetic community, faced significant challenges in managing its AWS infrastructure and business applications, ensuring security, and meeting diverse user demands. To address these issues, AGE partnered with NorthBay Solutions, a top-tier AWS consulting and Managed Services Provider. NorthBay’s expertise in software development and cloud solutions enabled them to provide customized Managed Services, including continuous monitoring, incident management, security updates, cost optimization, and application enhancements. This partnership ensured the smooth operation, enhanced security, and improved performance of AGE’s platform, safeguarding customer trust and operational efficiency.
